About support requests

When requesting support, please be sure to fill out the required fields.

1. Content title
2. Details about the problem (Error messages, status when the problem occurred, etc.)

About responses

1. Please understand that response may take some time depending on the type of problem, etc.
   • * We may not be able to respond to all requests.
   • * The support center is closed on weekends, holidays and company days off, so responses will be made on or after the following business day.
   • * Please understand that days following company days off are extremely busy, so responses will require time.
2. This support center is for iPhone and iPod Touch content, so we will not be able to respond to requests regarding console, arcade or other products.
3. We are not able to respond to requests regarding game strategy or hints, or details regarding our work.
4. Usage of company responses to individual customers for use other than support (reposting, secondary use) is forbidden.